What Are Trailing Commissions?

Trailing commissions are fees paid by product providers such as banks and insurance companies to intermediaries to help sell their financial products to you, the end customer.

Commission Refunders removes the intermediary by collecting trailing commission on your behalf and paying 100% of the commission to you direct. Easy!!

What Services Can I Claim?

Commission Refunders provides refund services on the following products

  • Superannuation funds.
  • Allocated Pensions or Retirement Income Accounts.
  • Managed Funds and Investments.
  • Cash Management Trusts.
  • Master Trusts and Wrap Accounts.
  • Personal Insurance Policies (life insurance, TPD insurance, income protection & trauma insurance).
  • Margin Loans.
  • Capital Protected Loans and Structured Products.

A complete list of eligble services is available in step 1 of the claim now process.

Are There Any Hidden Fees?

No there are not. Infact when you use Commission Refunders you will be claiming back the "hidden" fees you already pay on many of your existing financial products.

How Much Do I Get Back?

This will depend on the type of products you currently have. Trailing commissions on products will generally range as follows:

  • Investments: 0% to 2% of the fund balance annually
  • Insurance: 0% to 35% of the renewal premiums each year

Commission Refunders will pay you 100% of all trailing commission we receive!

For example, this means that if you have an insurance policy that costs you $1000 in premium, and the commission rate is 20% pa, we will collect $200 and forward this to you each anniversary of your joining Commission Refunders. To be clear about the amount of commission payable you will need to refer to the information contained in the Product Disclosure Statement (PDS) which was current at the time you purchased the product.

How Long Does It Take?

Normally it will take a few weeks from the time you submit your signed forms to us until the relevant Product Provider completes the paperwork in their office.

Once your information has been processed, Commission Refunders will send you an email notification and a logon to our Investor Centre so you can keep track of the refunds due to you!!

Do you refund entry fees?

Absolutely. If an entry fee is charged to your financial product we will either refund 100% of any commission paid to us from this entry fee, or get the entry fees removed all together.

Do we refund home loans?

If the home loan was sold to you by a mortgage broker we may be able to get any trailing commissions redirected to us, so we can provide a 100% refund to you. Please note that not all home loan companies currently allow the redirection of trailing commissions, but we will try.

Do we refund past commissions?

Unfortunately the refunding of past commissions is not possible. Once a commission, be it an upfront or an ongoing commission, has been paid we are unable to claw back the money from whoever it has been paid to and refund it to you. We provide a 100% refund on all upfront and ongoing commissions received once you have signed up with Commission Refunders.

100% commission refund... What’s in it for us?

There is no catch, no hidden fees and no obligations. We’re doing this because if we give you a fair go, it’s possible you will return the favour.

Commission Refunders is backed by Infocus Wealth Management Limited, one of Australia’s fastest growing financial planning groups with over 80 offices around Australia. When you claim your 100% refund we get the opportunity to build a relationship with you. A relationship that we hope will lead to better financial advice for you and possibly the use of our services in the future.

And just so you don’t think we are a bunch of hypocrites: Yes, Infocus do charge fees for our financial planning services, but that’s OK. What we disagree with is the practice of advisers, brokers and banks collecting ongoing trailing commissions without adding any value to you, the customer.

So if you’re not getting value from your current adviser, broker or bank, cut the cord. Claim your commission refund from your superannuation, investment fund and insurance products and we trust that the next time you need financial advice, you’ll think of calling us first.